The big pink mutant and the woody boys cannot hide the fact that the Kyoto District Court decided that NOVA must refund the full price of classes that a student did not take!

[quote]English language conversation school operator Nova Co. illegally billed a student when it refused to refund her the full price she had paid for classes she didn’t take, the Kyoto District Court ruled.

Presiding Judge Mizuho Ebi ordered Nova to pay the student the 176,672 yen she had sought when suing the company.[url=http://mdn.mainichi-msn.co.jp/national/news/20060131p2a00m0na011000c.html]Mainichi[/url][/quote]

This is an incredibly scary outcome for NOVA as its points sales system relies upon people buying large numbers of points (used to purchase lessons) up front. If these people can get refunds on unused points…. Score one for the gutsy consumer who called bullshit!

Naturally NOVA will appeal the decision.

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